Terms of Service.

1. Agreement

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and gzcangshu.com ("Company," "we," "us," or "our"), a software development studio headquartered in the United Kingdom. These Terms govern your access to and use of:

• Our website at gzcangshu.com and any subdomains
• Our mobile, desktop, and web applications published on Apple App Store, Google Play, Microsoft Store, Amazon Appstore, Samsung Galaxy Store, Huawei AppGallery, and any other distribution platform
• Any related services, content, and features (collectively, the "Services")

By accessing or using our Services, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree, you must not access or use our Services.

2. Eligibility & Age Requirements

You must meet the following requirements to use our Services:

• You must be at least 13 years old (or the equivalent digital consent age in your jurisdiction — 16 in certain EU member states, 14 in others)
• If you are under the age of majority in your jurisdiction, you must have verifiable parental or guardian consent
• You must have the legal capacity and authority to enter into these Terms
• You must not be prohibited from using our Services under any applicable laws
• You must provide accurate information when creating an account or contacting us

EU Member State Minimum Ages: Most EU member states set the digital consent age at 13, but some set it higher: Belgium (13), Czech Republic (13), Denmark (13), Germany (16), Greece (15), Ireland (16), Italy (14), Netherlands (16), Poland (16), Spain (14), Sweden (13).

If you are using our Services on behalf of an organisation, you represent that you have authority to bind that organisation to these Terms.

3. License Grant

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable licence to:

• Access and use our website for personal or internal business purposes
• Download, install, and use our mobile applications on devices you own or control, in accordance with the applicable app store's terms
• Use the features and functionality of our applications for their intended purposes

This licence is conditional upon your compliance with these Terms and all applicable app store terms. We reserve all rights not expressly granted.

3.1 Free vs Paid Tiers

Some of our applications offer both free and paid (premium or subscription) tiers. Free tiers may include advertising as described in our Privacy Policy. Paid tiers are subject to the additional terms in Section 7.

4. Restrictions

When using our Services, you agree NOT to:

• Violate any applicable law, regulation, or third-party right
• Use our Services for any unlawful, harmful, or fraudulent purpose
• Reverse engineer, decompile, disassemble, or otherwise attempt to derive source code from our Services, except to the extent expressly permitted by applicable law
• Modify, translate, adapt, or create derivative works based on our Services
• Remove, alter, or obscure any copyright, trademark, or other proprietary notices
• Use any automated means (bots, scrapers, crawlers) to access our Services except as permitted by our robots.txt and applicable law
• Interfere with or disrupt our Services, servers, or networks
• Attempt to gain unauthorised access to our Services, accounts, or systems
• Use our Services to transmit viruses, malware, or other harmful code
• Use our Services to harass, abuse, defame, or harm others
• Impersonate any person or entity, or falsely state your affiliation with any person or entity
• Collect or harvest information about other users
• Use our Services for any commercial purpose not expressly authorised by us
• Circumvent, disable, or otherwise interfere with security-related features

5. Intellectual Property

5.1 Our Intellectual Property

All content, features, and functionality of our Services — including but not limited to text, graphics, logos, icons, images, audio, video, software, code, designs, and the selection and arrangement thereof — are owned by gzcangshu.com, its licensors, or other providers and are protected by United Kingdom and international copyright, trademark, patent, trade secret, and other intellectual property laws.

5.2 Trademarks

"gzcangshu," the gzcangshu logo, our application names (including but not limited to Flow Automate, Collect Value, Posture Pro, DocVault, Idea Sorter, and Cycle Budget), and any related marks are trademarks of gzcangshu.com. You may not use these marks without our prior written permission.

5.3 Feedback

If you submit suggestions, ideas, or feedback about our Services, you grant us a non-exclusive, perpetual, irrevocable, royalty-free, worldwide licence to use, modify, and incorporate such feedback into our Services without restriction or compensation.

6. User Content

Our Services may allow you to create, upload, store, or transmit content ("User Content"). You retain all rights to your User Content. You grant us a limited licence to use your User Content solely to provide and improve our Services.

You represent and warrant that:

• You own or have the necessary rights to your User Content
• Your User Content does not infringe any third-party rights
• Your User Content does not contain unlawful, harmful, or offensive material
• Your User Content does not contain viruses, malware, or other harmful code

We reserve the right to remove or disable access to User Content that violates these Terms, but we are not obligated to do so.

7. Purchases & Subscriptions

Some of our applications offer in-app purchases or subscriptions. These are processed through the relevant app store (Apple App Store, Google Play, etc.) and are subject to:

• Apple's Licensed Application End User License Agreement and App Store terms
• Google Play's Terms of Service and payment policies
• Microsoft Store Terms of Sale
• The terms of any other relevant app store

Prices are displayed in the app and may vary by region. Subscriptions automatically renew unless cancelled at least 24 hours before the end of the current billing period. You can manage subscriptions through your app store account settings.

7.1 Subscription Terms

• Subscriptions are billed in advance for the selected period (monthly, yearly, etc.)
• Auto-renewal can be turned off at least 24 hours before the end of the current period
• If you do not turn off auto-renewal, the subscription will automatically renew
• Your account will be charged for renewal within 24 hours prior to the end of the current period
• Unused portions of free trial periods (if any) will be forfeited upon purchase

8. Refunds

Refund policies are governed by the applicable app store:

• Apple App Store: Refunds are handled by Apple per their App Store Refund Policy. Request refunds via reportaproblem.apple.com
• Google Play: Refunds are handled by Google per their Google Play Refund Policy. Request refunds via your Google Play account
• Microsoft Store: Refunds are handled by Microsoft per their Microsoft Store Terms of Sale

For other enquiries, contact support@gzcangshu.com. We may, at our sole discretion, consider refund requests outside of app store policies on a case-by-case basis.

9. Third-Party Services & Content

Our Services may contain links to or integrate with third-party websites, services, or content that we do not own or control. We are not responsible for:

• The availability, accuracy, or content of third-party services
• Products or services offered by third parties
• Privacy practices of third parties (please review their policies)
• Damages or losses caused by your use of third-party services

Your use of third-party services is at your own risk and subject to the third party's terms and policies.

10. App Store Specific Terms

If you have acquired our applications through an app store, additional terms apply:

10.1 Apple App Store

• These Terms are between you and gzcangshu.com only, not Apple Inc.
• Apple has no obligation to provide maintenance or support for our applications
• In the event of any failure of our applications to conform to any applicable warranty, you may notify Apple, and Apple may refund the purchase price (if any). To the maximum extent permitted by law, Apple has no other warranty obligation
• Apple is not responsible for any claims relating to our applications or your use thereof, including product liability claims, claims that our applications fail to conform to legal or regulatory requirements, or claims arising under consumer protection or similar legislation
• In the event of any third-party claim that our applications or your possession and use thereof infringes that third party's intellectual property rights, Apple is not responsible for the investigation, defence, settlement, or discharge of such claim
• You represent that you are not located in a country subject to a US Government embargo or designated as a "terrorist supporting" country, and you are not listed on any US Government list of prohibited or restricted parties
• Apple and Apple's subsidiaries are third-party beneficiaries of these Terms. Upon your acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary
• You acknowledge that you must comply with applicable third-party terms when using our applications (e.g., wireless data service agreements)

10.2 Google Play Store

• You acknowledge that these Terms are between you and gzcangshu.com, not Google LLC
• Google Play is provided by Google LLC, and your use of Google Play is subject to the Google Play Terms of Service
• Google has no obligation to provide maintenance or support for our applications
• In the event of any failure of our applications to conform to any applicable warranty, you may notify Google, and Google may refund the purchase price (if any). To the maximum extent permitted by law, Google has no other warranty obligation
• Google is not responsible for any claims relating to our applications or your use thereof
• You acknowledge that Google, and Google's subsidiaries, are third-party beneficiaries of these Terms

10.3 Microsoft Store

• You acknowledge that these Terms are between you and gzcangshu.com, not Microsoft Corporation
• Microsoft has no obligation to provide maintenance or support for our applications
• Microsoft is not responsible for any claims relating to our applications

10.4 Amazon Appstore

• You acknowledge that these Terms are between you and gzcangshu.com, not Amazon.com, Inc.
• Amazon has no obligation to provide maintenance or support for our applications
• Amazon is not responsible for any claims relating to our applications

10.5 Samsung Galaxy Store

• You acknowledge that these Terms are between you and gzcangshu.com, not Samsung Electronics Co., Ltd.
• Samsung has no obligation to provide maintenance or support for our applications

10.6 Huawei AppGallery

• You acknowledge that these Terms are between you and gzcangshu.com, not Huawei Technologies Co., Ltd.
• Huawei has no obligation to provide maintenance or support for our applications

11. Advertising

Some of our free-tier applications display advertising through third-party advertising networks (such as Google AdMob, Facebook Audience Network, Unity Ads, AppLovin, and others — see our Privacy Policy for the full list).

By using free-tier versions of our applications, you acknowledge and agree that:

• Advertisements may be displayed in the formats described in our Privacy Policy
• You grant us and our advertising partners a limited licence to display ads in our applications
• Advertising partners may collect information about your use of our applications as described in their respective privacy policies
• You can opt out of personalised advertising through your device settings (iOS: Settings > Privacy & Security > Tracking; Android: Settings > Google > Ads)
• Paid subscriptions remove advertising from our applications (where applicable)

12. Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OUR SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND.

WE DISCLAIM ALL WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO:

• Implied warranties of merchantability, fitness for a particular purpose, and non-infringement
• Warranties that the Services will be uninterrupted, error-free, or secure
• Warranties regarding the accuracy, reliability, or completeness of content
• Warranties that defects will be corrected or that the Services are free of viruses or harmful components

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES. IN SUCH JURISDICTIONS, THE EXCLUSIONS ABOVE MAY NOT APPLY TO YOU.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL GZCANGSHU.COM, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, OR LICENSORS BE LIABLE FOR:

• Any indirect, incidental, special, consequential, or punitive damages
• Loss of profits, revenue, data, use, goodwill, or other intangible losses
• Damages resulting from (a) your access to or use of the Services; (b) any conduct or content of any third party on the Services; (c) any content obtained from the Services; or (d) unauthorised access, use, or alteration of your transmissions or content

WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STATUTE, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT WE HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE.

IN NO EVENT SHALL OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICES EXCEED ONE HUNDRED POUNDS (£100) OR THE AMOUNT YOU HAVE PAID US IN THE PAST TWELVE MONTHS, WHICHEVER IS GREATER.

NOTHING IN THESE TERMS EXCLUDES OR LIMITS LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW (INCLUDING DEATH OR PERSONAL INJURY CAUSED BY NEGLIGENCE, FRAUD, OR FRAUDULENT MISREPRESENTATION).

14. Indemnification

You agree to defend, indemnify, and hold harmless gzcangshu.com, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:

• Your violation of these Terms
• Your use of the Services, including any data or content you submit
• Your violation of any third-party right, including any intellectual property or privacy right
• Any claim that your User Content caused damage to a third party

15. Termination

We may terminate or suspend your access to all or part of the Services at any time, with or without cause, with or without notice, including if we believe that you have violated these Terms. Upon termination:

• Your right to use the Services will immediately cease
• We may delete your account and any associated data
• Provisions of these Terms that by their nature should survive termination will survive (including ownership, disclaimers, indemnification, limitations of liability)

You may terminate these Terms at any time by ceasing use of the Services and uninstalling our applications.

16. Dispute Resolution

16.1 Informal Resolution

We endeavour to resolve disputes informally before they escalate. If you have a dispute with us, please contact contact@gzcangshu.com first. We will attempt to resolve it by contacting you via email. If a dispute is not resolved within 30 days of submission, either party may pursue formal resolution.

16.2 Arbitration (where applicable)

For disputes that cannot be resolved informally, and where permitted by applicable law, disputes shall be finally resolved by binding arbitration administered by the London Court of International Arbitration (LCIA) under its rules. The seat of arbitration shall be London, United Kingdom. The language shall be English. Judgment on the award may be entered in any court of competent jurisdiction.

16.3 Exceptions

Nothing in this section prevents either party from seeking injunctive or other equitable relief in a court of competent jurisdiction to protect its intellectual property or confidential information.

16.4 EU Consumer Rights

If you are an EU consumer, you may also use the European Commission's Online Dispute Resolution platform at ec.europa.eu/consumers/odr. We are not obliged and not willing to participate in dispute resolution procedures before a consumer arbitration board.

16.5 Class Action Waiver (where permitted)

To the maximum extent permitted by applicable law, you agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.

17. Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions. However, if you are a consumer in the EU/EEA or another jurisdiction that provides for the application of its local consumer protection laws, nothing in these Terms shall deprive you of the protection afforded by such mandatory provisions of your local law.

17.1 Jurisdiction

The courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms, save where mandatory consumer protection laws of your jurisdiction provide otherwise.

18. Changes to These Terms

We may update these Terms from time to time. When we do, we will revise the "Effective Date" at the top and, where appropriate, notify users through our Services or by email. Material changes will be communicated at least 30 days in advance, providing you with the opportunity to review and, where required by law, consent to the updated Terms.

Your continued use of the Services after changes take effect constitutes acceptance of the revised Terms. If you do not agree to the revised Terms, you must stop using the Services.

19. Miscellaneous

19.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and gzcangshu.com regarding the Services and supersede all prior agreements, communications, and proposals, whether oral or written.

19.2 Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable, that provision shall be severed from these Terms, and the remaining provisions shall remain in full force and effect.

19.3 Waiver

Our failure to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision.

19.4 Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign these Terms without restriction.

19.5 No Agency

Nothing in these Terms creates any agency, partnership, joint venture, or employment relationship between you and gzcangshu.com.

19.6 Force Majeure

We shall not be liable for any failure or delay in performance under these Terms due to causes beyond our reasonable control, including acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, network or power failures, strikes, or shortages of transportation, facilities, fuel, energy, labour, or materials.

19.7 Headings

Section headings are for convenience only and shall not affect the interpretation of these Terms.

19.8 Accessibility

We strive to make these Terms accessible. If you have difficulty accessing any part of these Terms, please contact contact@gzcangshu.com.

20. Contact Us

If you have any questions about these Terms, please contact us:

• Email (General Enquiries): contact@gzcangshu.com
• Email (Support): support@gzcangshu.com
• Postal Address: gzcangshu.com, Bristol & Bath Science Park, United Kingdom